Company: Kemcol Integrated Services Limited (RC: 1160979)
Contact: info@kemcolfarms.com | Phone: 09069889903

These Terms & Conditions (“Terms”) explain the rules for using our website kemcolfarms.com, buying products from us, and interacting with our services. By visiting our website or placing an order, you agree to these Terms.

1. Who we are

Kemcol Integrated Services Limited (“Kemcol”, “we”, “our”) is a Nigerian company that produces, markets, and delivers agricultural and lifestyle products. Our website allows customers to:

• View information about our company, products, and services.
• Place and pay for orders.
• Contact us for support or enquiries.

2. Eligibility to use our site

• You must be at least 18 years old or use our site under the supervision of a parent/guardian.
• You must provide accurate contact and delivery details when ordering.

3. Product information

• We aim to describe products as accurately as possible (images, prices, descriptions).
• However, agricultural products may vary slightly in size, weight, color, or appearance because they are natural goods.
• Prices shown on the website are in Nigerian Naira (₦) and may change without notice.

4. Ordering process

• Add items to your cart.
• Provide delivery details.
• Make payment using the available options.
• Receive confirmation by email or SMS.

Orders are only accepted once payment is confirmed (unless otherwise agreed, e.g., “Pay on Delivery” where available).

5. Payment

• We accept payment by card, transfer, or other methods listed on the checkout page.
• Payments are processed by secure third-party providers.
• Kemcol does not store full card details.
• If your payment fails, your order will not be confirmed.

6. Delivery

• We deliver within [Insert locations covered, e.g., Port Harcourt, Rivers State] and will expand to other areas.
• Estimated delivery times will be shown at checkout.
• Delivery may be delayed by factors beyond our control (e.g., weather, road conditions, third-party courier delays).
• Once a product is handed over to the courier/delivery service, responsibility for timely delivery rests with them — but we will help track and resolve issues.

7. Returns & refunds

• Please see our Refund & Return Policy (a separate document) for details.
• Some products (e.g., fresh produce, livestock) may not be returnable once delivered, unless they are damaged or not as described.

8. User responsibilities

When using our website, you agree to:

• Not misuse the site (no hacking, spamming, or spreading harmful material).
• Not provide false orders, stolen payment details, or incorrect information.
• Use the products only for lawful purposes.

9. Intellectual property

• All text, images, logos, and content on kemcolfarms.com are owned by Kemcol or our licensors.
• You may not copy, reproduce, or use our content without permission.
• You may share links to our site or use content for personal/non-commercial use with proper credit.

10. Liability

We will do our best to provide quality products and reliable service.

However, we are not liable for losses caused by:

• Delays or delivery failures outside our control.
• Incorrect information given by customers.
• Misuse of products not in line with instructions.

Our liability to you for any order is limited to the amount you paid for that order.

11. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be handled by Nigerian courts.

12. Changes to these Terms

We may update these Terms at any time. The updated version will be posted on this page with a new effective date. Continued use of our site after changes means you accept the new Terms.

13. Contact us

For questions about these Terms:
Kemcol Integrated Services Limited
info@kemcolfarms.com
Phone: 09069889903
2^nd Floor, Katella Plaza, Opp. JP Galleria, Peter Odili Road.